Clumbee (“we,” “our,” or “us”) is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information.
1. Information We Collect
We collect the following types of information:
- Account Information: When you create an account, we collect your phone number, profile images, and any gallery images you upload.
- Login Information: If you use OTP login, we collect your phone number and any related authentication data.
- Location Data: To enhance your experience, we may collect location data if you enable location services. This helps in providing club proximity-based recommendations.
- Club Interactions: We collect data regarding the clubs you search for, events you are interested in, and groups you join or create.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: Your personal information is used to create your profile, suggest clubs, and allow you to join or create groups.
- To Improve Our Services: We may use your data to improve user experience, develop new features, and address technical issues.
- Marketing and Promotions: With your consent, we may use your email or phone number to send promotional offers, club advertisements, or exclusive discounts.
3. Sharing Your Information
We do not sell your personal data to third parties. We may share data with service providers who assist in operating the platform (e.g., hosting, analytics). Clubs may see anonymized data such as user engagement metrics but cannot access personal information unless you interact directly with them.
4. Data Security
We use industry-standard encryption and security measures to protect your personal data. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal data:
- Access and Update: You can access and update your personal information through your account settings.
- Delete Account: You can request account deletion by contacting us at support@clumbee.com.
- Withdraw Consent: You may withdraw consent for marketing communications at any time by unsubscribing from emails or contacting support.
6. Cookies and Tracking
Clumbee may use cookies to enhance user experience, track usage patterns, and provide personalized recommendations. You can manage your cookie preferences through your browser settings.
7. Changes to Privacy Policy
We may update this policy from time to time. Any changes will be posted on the platform, and by continuing to use Clumbee, you accept these changes.
8. Contact Us
If you have any questions or concerns regarding this policy, please contact us at support@clumbee.com.